MKBHD's Panels App Faces Backlash Over Pricing and Performance

MKBHD's Panels App Faces Backlash Over Pricing and Performance
by Ellen Jones 700 view

MKBHD's New Wallpaper App Sparks Controversy

Marques Brownlee, widely known as MKBHD, is a prominent tech YouTuber who has recently found himself at the center of a controversy following the launch of his new app, Panels. This subscription-based app, designed to provide high-definition wallpapers for mobile devices, has drawn significant backlash from users due to its pricing and performance issues.

Overview of the Panels App

Launched on September 24, 2024, the Panels app allows users to access a curated selection of high-resolution wallpapers sourced from various artists. However, the app's subscription model has raised eyebrows, with a monthly fee of $12 or an annual fee of $50. Many users have expressed their dissatisfaction, leading to a wave of negative reviews and a 1-star rating on app stores.

User Backlash and Criticism

The backlash against MKBHD's app has been multifaceted. Critics have pointed out several key issues:

  1. High Subscription Costs: Users have criticized the $12/month or $50/year pricing as excessive for a wallpaper app, especially when many similar services are available for free or at a lower cost.

  2. Performance Issues: Many users have reported that the app is underwhelming in terms of performance, with complaints about slow loading times and bugs.

  3. Excessive Permissions: The app has been scrutinized for requesting more permissions than necessary, raising concerns about data privacy and user security.

  4. Ad Overload: Users have also complained about the frequency of ads within the app, which detracts from the overall user experience.

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MKBHD's Response

In light of the criticism, MKBHD has publicly addressed the backlash. He acknowledged the concerns raised by users and promised to make adjustments to the app. Specifically, he indicated that he would work on improving the app's performance and reducing the frequency of ads. However, he has stood firm on the pricing structure, stating that he does not plan to lower the subscription fees.

Media Coverage and Reactions

The controversy surrounding the Panels app has garnered extensive media coverage. Various tech news outlets have reported on the situation, highlighting the mixed reactions from fans and critics alike. For instance:

  • Forbes published an article titled, "Marques Brownlee's ‘Panels’ Backlash, Explained," detailing the controversy and user reactions.

  • TechSpot reported on the backlash, emphasizing the ad overload and excessive permissions that users found troubling.

  • TechCrunch described the app as "a bit underwhelming," reflecting the sentiment of many users who expected more from a product created by a well-known tech reviewer.

  • HotHardware and Gizmochina also covered MKBHD's response to the backlash, noting his commitment to addressing user concerns while maintaining the app's pricing.

Community Reactions

The tech community has been divided over MKBHD's new venture. While many fans have expressed disappointment, others have defended him, arguing that the app is a legitimate attempt to diversify his brand beyond YouTube. Some users have even suggested that the backlash may be exaggerated, given MKBHD's established reputation in the tech industry.

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MKBHD's foray into app development with Panels has proven to be a double-edged sword. While it showcases his ambition to expand his brand, the negative reception highlights the challenges of transitioning from a content creator to a product developer. As he navigates this backlash, it remains to be seen how he will adapt the app to meet user expectations and whether he can regain the trust of his audience.

For those interested in following the developments surrounding MKBHD and his app, you can find more information through various news outlets and his official website. The situation serves as a reminder of the complexities involved in launching new products, especially in the competitive tech landscape.

Ellen Jones

Ellen Jones is a seasoned journalist with a passion for uncovering the human stories behind the headlines. With a focus on social justice and community issues, her in-depth reporting brings crucial, often overlooked, perspectives to light.


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